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Shipping Policy

Thank you for shopping with us, we appreciate your business! We are committed to delivering your order on time and ensuring that it arrives in excellent condition.

Order processing

When you place and confirm an order on our website, our fulfillment center immediately processes your order to get your product delivered asap. Generally, Most orders are processed for shipment or leave our warehouse within 3 business days after your order confirmation date. Our warehouses are located in the USA (East, Central, and West). You can enjoy a fast delivery service.

Shipping areas, Fees, Time

>> Shipping Areas: the contiguous 48 states in the US

>> Shipping Charges: Free shipping

>> Shipping Time: 3-6 Business Days

>> Processing Time: 0-3 Business Days

>> Shipping Method: FedEx, UPS, etc.

Note:

>> Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to address, carrier, or other causes.

>> "Business day" refer to Mondays through Fridays only. (Do not include Saturdays, Sundays, and holidays [that fall on a weekday] when counting business days.)

>> We do not process or deliver packages on Saturdays, Sundays, or holidays.

>> The actual shipping time is subject to the courier company, depending on the situation and the location.

>> P.O. boxes or APO/FPO addresses is not available. 

Order Tracking

When your orders are shipped out, we will update the tracking number on our website. And we will send you an email include your tracking number and how to track the order status and shipping information of your package. Please note: generally there is a time gap between when we send you the tracking number and when the carrier updates the status online. you also can click the section "Track Your Order" at the footer.

Please note the following:

- Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for any delays or delivery failures caused by incorrect or incomplete shipping information.

- Delays: In some cases, unforeseen circumstances such as severe weather, transportation issues may extend the shipping time. While we make every effort to avoid such situations, please understand that these factors may impact the delivery time.

Other Questions

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@joysourcefair.com